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[KaelMeta]

I am writing to report an issue with my 1win account regarding a withdrawal that has been pending for an unusually long time. My 1win user ID is 345618952. On 1 February 2026 at around 11:00 a.m., I requested a withdrawal of 1000 USDT via the TRC20 network. This amount was won as the first prize in a meme contest organized by 1win, and I have already completed the required account verification. As of now, more than 24 hours have passed and the withdrawal is still pending without any progress or clear explanation on the platform. I have contacted 1win customer support about this issue, but so far I have not received any response or update regarding the status of my withdrawal. The lack of communication and delay in processing my funds is very concerning. I kindly request that my 1000 USDT (TRC20) withdrawal, which I won as first place in the meme contest and for which my account is fully verified, be processed and completed as soon as possible, and that I be informed clearly about the reason for this delay. I also expect a proper response from customer support so that I can have clarity about the safety and status of my funds.

[Nikita 1win]

52 minutes ago, KaelMeta said:

I am writing to report an issue with my 1win account regarding a withdrawal that has been pending for an unusually long time. My 1win user ID is 345618952. On 1 February 2026 at around 11:00 a.m., I requested a withdrawal of 1000 USDT via the TRC20 network. This amount was won as the first prize in a meme contest organized by 1win, and I have already completed the required account verification. As of now, more than 24 hours have passed and the withdrawal is still pending without any progress or clear explanation on the platform. I have contacted 1win customer support about this issue, but so far I have not received any response or update regarding the status of my withdrawal. The lack of communication and delay in processing my funds is very concerning. I kindly request that my 1000 USDT (TRC20) withdrawal, which I won as first place in the meme contest and for which my account is fully verified, be processed and completed as soon as possible, and that I be informed clearly about the reason for this delay. I also expect a proper response from customer support so that I can have clarity about the safety and status of my funds.

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